Duck Loop: Sort Puzzle – Support

Help and contact for the loop sorting puzzle game on Android and iPhone.

Frequently asked questions

How do I play?

Tap a stack at the bottom to send those buddies onto the loop. They ride around and hop onto the boat of their own color. Seats on the loop are limited, so plan your order — if the loop fills up with buddies who have no boat, the level is lost.

What are the special pieces?

• Mystery stacks show their color only when they reach the top.
• Eggs crack open when you tap the stacks next to them. The number shows how many taps are left.
• Ropes tie two stacks together — they go onto the loop together, and only when both are on top.
• Locks open when you tap the key of the same color.
• Mother Duck brings every top stack of her color along with her.

I'm stuck on a level.

Tap Undo to step back, or Hint to see a good next move. Every level has a solution. In the three Extreme Challenge puzzles, Undo and Hint are turned off.

What do the Extreme Challenge pass rates mean?

They are calculated, not measured from players: the chance that a player who always taps a stack that fits right away will clear the level. Every Extreme Challenge puzzle can be solved.

Will I lose my progress?

Your progress is saved automatically on your device. Deleting the app or clearing its data removes your progress. Progress is not synced between devices.

Does the game need an Internet connection?

No. Duck Loop works fully offline.

Does the game have ads or purchases?

The current version has no ads, no in-app purchases and no subscriptions. Outfits are unlocked for free with the stars you earn.

How do I change the language, sound or vibration?

Open Settings (the gear on the home screen). The game follows your device language (English or Chinese) by default.

Privacy

Duck Loop does not collect any personal information. Read the full Privacy Policy.

Developer

SmartCloud Tech Limited
Unit 1618A, 16/F, Pioneer Centre, 750 Nathan Road, Mong Kok, Hong Kong
Email: smartcloud758@gmail.com